I've always been a faithful shopper to AA and do not consider any of one's customers needs to be dealt with With this manner!
We a short while ago, today the 24th, returned from a journey to Cancun/Rivera Maya place and will not realize that when are baggage was received on our departing flight from DFW on March nineteenth, that amongst our baggage was totally ruined on The within by someone in terminal D immediately after it had been checked in. Who'd be in control of performing this an American staff or the TSA? Somebody has stolen a blue sapphire confronted look at, and my our particular, 1979 School of Pharmacy ring, which had a sizable diamond mount in it.
We will never fly American Airlines at any time yet again, and neither will my relatives and buddies. they'll shed a LOT greater than the $863 he shown.
The pink tape to acquire a response a few genuine tousled vacation from start out to finish is horrible. I are actually trying to get a response from AA however the operate close to is exactly what AA desires so you might hand over..GUESS WHAT ? i dont stop trying effortlessly. so AA i await your response.
I just concluded emailing an issue to customer resolutions but accidentally hit a thing and my message disappeared; did you receive it?
Their service has become horrendous. Just after I didn't capture a connecting flight to my grandmother’s funeral simply because they only experienced just one mechanic in the whole airport, they agreed to purchase my lodge costs. Nevertheless, it took them 3 months for getting back to me, and by the time I obtained the Examine, it had presently been cancelled.
Ps I also mailed a grievance to AA by using their wed web site and made an effort to resolve this difficulty And that i by no means bought a response. Just Yet another fictitious activity delivered you by American
Reading the posting in Yahoo! a couple of AA rep writing “deaf and dumb” on their luggage is rude plus they ought to have a lot more than a fake apology. you simply dropped a client.
We are actually Recurrent flyer consumers for over 30 a long time, and among the sights for us to continue along with your services would be the perks you provide to us and the good service We've got always had in a great number of visits with AA. On Jan 29 2015, I referred to as AA en Español to make preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A nice Girl Ana Maria helped me with every one of the paper operate and I did pay for all the additional costs with my Town Bank card foe my spouse and myself and Ana Maria advised me which i will get confirmation on my e mail, and find out gave me above the cellular phone our two locator information. Properly, currently After i called again due to the fact we did not get the knowledge on my email, we ended up knowledgeable to our surprise that only my husband had reservation and there was practically nothing on history for myself!
Every so often you find somebody that really do The task they are paid out to try and do. I not just located a single , I found many at American Airways .Even though traveling 01/twenty five/16 from St. Louis Mo. to Ft Lauderdale I still left my black canvas Ralph Lauren polo stick with it with the gate, I was not allowed off the airplane to retrieve it since the door was closed as well as jetway eliminated.
I am astonished at the lack of buyer service at American Airways. I had been a flight attendant for 30 many years and took terrific pride within the coaching I obtained from American. Over a current trip I watched a passenger and agent argue about which a single was ruder. There is no apparent enforcement of grooming principles wherever in the business.
Please take a look at this so other travellers gained’t hold the same knowledge…..I would really like a reply from You furthermore may..
I'm able to assure you that This can be the worst flight I have had in my total lifetime. My mother and partner each agree. We fly all over the state and so are not new to touring. Total it absolutely was just a horrible working experience. We experienced racism, incompetence and around worked and irritable staff.
Never I repeat never will I choose American Airways. All over again.Fully unprofessional workers from the ticket agent to flight attendants. Every one of the jokes I have heard about this remaining a ” cattle hauler ” airline is however legitimate in my recent knowledge.incredibly unhappy.